Empowering staff and fighting financial exploitation.

AARP’s BankSafe training combines industry knowledge and experience with a state-of-the-art online learning experience. AARP worked with more than 2,000 financial industry professionals to develop the training platform’s content and interactive scenarios. The platform is one of the few designed specifically for frontline staff, supervisors, financial advisors and compliance officers.

Users learn how to identify potential financial exploitation and take the right actions to stop it. In fact, researchers from the Virginia Tech Center for Gerontology found that employees trained with AARP BankSafe were able to save an average of 16 times more money per employee from financial exploitation than employees trained with other methods.

As part of the BankSafe program, financial organizations can apply to have AARP verify that at least 80% of their frontline staff successfully passed the BankSafe training and confirm that they have a financial-exploitation escalation reporting policy. Qualifying banks, credit unions and investment firms in good standing can apply to receive a seal from AARP, good for one year, recognizing their commitment to fighting exploitation.